Excelsior L.A.M.

 Methodology

Excelsior L.A.M. (E-LAM) is a Relationship-based Methodology developed by Consulta Mata I.M. inc. (CM-IM). It divides enterprise requirements, from beginning to end, into three (3) areas that impact the Enterprise as a whole:  Vision, Initiative and Benefit.

The Methodology fosters the necessary internal and external relationships by focusing on the management of all related interactions.  It provides, by tools and processes, the steps to take in defining essential programs that in turn promote measurable benefits.

In the formula for effective and pro-active management of interactions, CM-IM believes that people are the common denominator.  Communication channels and conversations feed a relationship cycle and, people are the beginning, the middle and the end of it.  Also, the benefits that result from enterprise initiatives, whether public or private, are received and measured by an individual or a group.

We begin by addressing a requirement.  We then analyze and consider the current resolution potential by strategic evaluation and solution-options reporting of
· processes
· technology
· operations 
· administration

Then, integrate any external evaluation and recommendation.
The E-LAM relationship methodology applies fully the mission statement of CM-IM:
We serve ‘as catalysts, to provide focused interaction management services in the evolution of relationship-based business processes’.

CM-IM uses, in E-LAM, its Trade Mark motto:  ‘Leaders in their roles‘ to ensure that anyone, at any touch-point of the Enterprise, brings out the leadership they have in executing their role.  The empowerment of the Leader is supported by interaction management techniques and communications.

International Complex